bat177 Privacy Policy

1. Who We Are

1.1 bat177 is an online gambling platform serving players across Bangladesh. References to "bat177", "we", "us", or "our" in this Privacy Policy refer to the operator of the bat177 platform. Our primary contact email for privacy-related enquiries is displayed in the footer of every page on this site.

1.2 bat177 acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data in connection with the services we provide.

2. Data We Collect

2.1 Registration and Identity Data. When you create a bat177 account, we collect your full name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, mobile phone number, and a username of your choice. This data is required to open and maintain your account.

2.2 Identity Verification Data. To comply with our age verification and anti-fraud obligations, we may request a copy of a government-issued identity document (such as a National ID Card or passport), a selfie photograph, and proof of address. These documents are processed solely for the purpose of verifying your identity and are not used for any other purpose.

2.3 Financial and Payment Data. bat177 collects information necessary to process deposits and withdrawals. This includes your bKash, Nagad, Rocket, or Upay mobile account number, transaction reference numbers, and the amounts involved in each transaction. bat177 does not store full debit or credit card numbers.

2.4 Gameplay and Betting Data. We record your betting history, game session data, wager amounts, win and loss records, bonus activity, and in-game interactions. This data is used to calculate balances, settle bets, detect fraud, and comply with responsible gaming obligations.

2.5 Technical and Device Data. When you access bat177, we automatically collect your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This technical data is used for platform security, fraud prevention, and service improvement.

2.6 Communications Data. If you contact bat177 customer support, we retain records of that correspondence — including the content of your messages, the channel used (email, live chat), and timestamps — for a period of up to three years for quality assurance and dispute resolution purposes.

2.7 Cookie and Usage Data. bat177 collects data through cookies and similar technologies as described in Section 7 of this Policy. This includes pages visited, features used, time spent on-site, and navigation paths within the platform.

3. How We Use Your Data

3.1 bat177 uses your personal data for the following purposes:

3.2 bat177 will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or being required to do so by law.

4. Legal Basis for Processing

4.1 bat177 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to provide the gambling services you have contracted with bat177 to receive — including account management, payment processing, and bet settlement.
• Legitimate interests: Processing carried out in bat177's legitimate interest in operating a secure, fraud-free platform — including security monitoring, fraud detection, and service analytics, where these interests are not overridden by your privacy rights.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering requirements and responses to lawful regulatory or law-enforcement requests.
• Consent: Where bat177 relies on your consent to process data (for example, for marketing communications), you may withdraw that consent at any time by contacting customer support or updating your account preferences.

5. Data Sharing and Disclosure

5.1 bat177 does not sell your personal data. We may share your data with third parties only in the following circumstances:

• Payment processors: bKash, Nagad, Rocket, and Upay receive only the transaction data necessary to process your deposits and withdrawals. They process this data under their own privacy policies.
• Game technology providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, and NetEnt may receive anonymised or pseudonymised session data to power their game engines. They do not receive your full personal identity data.
• Identity verification services: Third-party KYC (Know Your Customer) verification providers may process your identity documents on bat177's behalf to confirm your age and identity. These providers are bound by strict data processing agreements.
• Fraud prevention services: bat177 may share device fingerprint data and IP address information with anti-fraud technology providers to identify and block fraudulent activity.
• Law enforcement and regulators: bat177 will disclose personal data to competent authorities when required to do so by a lawful order or when we are under a legal obligation to report suspicious activity.

5.2 All third parties with whom bat177 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using your data for any purpose beyond the specific service they provide to bat177.

6. Data Retention

6.1 bat177 retains your personal data for as long as your account remains active and for a defined period thereafter. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active bat177 account plus a minimum of five years following account closure, to meet anti-money laundering record-keeping requirements.
• Transaction records: Individual deposit and withdrawal records are retained for a minimum of five years from the date of each transaction.
• Gameplay and betting records: Retained for a minimum of three years from the date of each session or wager.
• Customer support communications: Retained for up to three years from the date of the last communication in a given support thread.
• Technical and device logs: Typically retained for 12 months and then automatically deleted unless required to be preserved for an ongoing investigation.

6.2 Upon expiry of the applicable retention period, bat177 will securely delete or irreversibly anonymise your personal data so that it can no longer be linked to you as an individual.

7. Cookies and Tracking Technologies

7.1 bat177 uses the following categories of cookies on the platform:

• Strictly necessary cookies: Required for the platform to function — including session management, bat177 Login authentication tokens, and security tokens. These cannot be disabled without impairing your use of the site.
• Performance cookies: Used to measure how players interact with bat177's pages and features. Data collected is aggregated and anonymised — no individual player is identifiable from performance cookie data.
• Functional cookies: Used to remember your preferences such as language settings, notification preferences, and your last-used payment method to streamline future sessions.

7.2 bat177 does not use third-party advertising cookies or cross-site behavioural tracking cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in or using core platform features.

8. Your Privacy Rights

8.1 As a bat177 player, you hold the following rights in relation to your personal data:

• Right of access: You may request a copy of all personal data bat177 holds about you.
• Right to rectification: If any personal data bat177 holds about you is inaccurate or incomplete, you may request that it be corrected. Some corrections may require re-verification of your identity.
• Right to erasure: You may request deletion of your personal data, subject to bat177's legal obligations to retain certain records as outlined in Section 6.
• Right to restriction of processing: In certain circumstances you may ask bat177 to restrict the processing of your data while a dispute or correction request is pending.
• Right to data portability: You may request that bat177 provide your account data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where bat177 processes your data on the basis of consent (e.g., marketing communications), you may withdraw that consent at any time with immediate effect for future processing.
• Right to object: You may object to processing carried out on the basis of bat177's legitimate interests where you believe your privacy rights override those interests in your specific circumstances.

8.2 To exercise any of the above rights, contact bat177's customer support team using the email address displayed in the footer of this page. bat177 will respond to all data rights requests within 30 days of receipt.

9. Data Security

9.1 bat177 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and bat177's servers;
• Hashed and salted storage of account passwords — plain-text passwords are never stored;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular internal security reviews and third-party penetration testing of the bat177 platform;
• Automated anomaly detection to flag unusual bat177 Login activity, such as access from unrecognised devices or locations.

9.2 While bat177 applies robust security practices, no online platform can guarantee absolute security. In the event of a personal data breach that poses a significant risk to your rights, bat177 will notify affected players in accordance with applicable data breach notification requirements.

10. Children's Privacy

10.1 The bat177 platform is strictly for adults aged 21 and above. bat177 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

10.2 If you are a parent or guardian and believe your child has created a bat177 account or submitted personal data to our platform, please contact customer support immediately so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

11.1 bat177 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the updated policy will be published on this page with a revised effective date at the top.

11.2 Continued use of the bat177 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. bat177 recommends reviewing this page periodically so you remain informed of how your data is handled.

12. Contact for Privacy Enquiries

12.1 All privacy-related enquiries — including data access requests, correction requests, erasure requests, and complaints — should be directed to bat177's customer support team. The contact email address is displayed as plain text in the footer of every page on this site.

12.2 bat177 customer support is available seven days a week and aims to acknowledge all privacy enquiries within two business days (Bangladesh Standard Time, UTC+6). Formal data rights requests will receive a substantive response within 30 days.